Faculty/Staff Orientation
College of Engineering Information Technology Overview
Office Functions
Dean's Office Support
Provide standard IT support for Dean's Office personnel.
College Services
Provide services and support for college-level services; such as backups and pilot new technologies for faculty, staff, and students.
Student Support
Provide walk-in, hands-on support for students' personal laptops, and a laptop loaning program.
University Initiatives
Lead IT Security and Compliance initiatives and oversee IT transformation for the college.
Contact Departmental IT Leaders:
COE IT SUPPORT
- IT at Virginia Tech is complex and ever-evolving.
- Contact your departmental IT leaders first for all needs: Equipment and software, installation, troubleshooting, etc.
SWAT: FREE ENGINEERING STUDENT COMPUTER SUPPORT OFFICE (Overview)
SWAT (SoftWare Assistance Triage) is our free engineering student computer support office. It offers help with installations, technical support, and has a laptop loaning program for students whose primary laptops are out for repairs.
Put SWAT in the spotlight for students!
Please let your Engineering students know about the support that they can recieve from SWAT. If you are teaching faculty, please use this slide to include in your first day lesson plan to show to students for a quick and easy way of explaining what SWAT is, and the benefits that students can get from using SWAT's services.
Contact
Impactful IT Initiatives and Changes
IT at Virginia Tech is complex - Talk to your departmental IT support first to get to the right place.
Some examples of IT changes/initiatives:
- Microsoft Storage Changes
- AI at Virginia Tech
- IT Security Transformation
- General Storage Practices
AVAILABLE SOFTWARE FOR FACULTY AND STAFF
Faculty/Staff Software
Some software is available at no cost to faculty/staff. Log in to the Network Software Page to see what you have prepaid access to.
For more information visit our software page.
Software Purchasing Process
- Software to be paid for with university funds or operated on university owned assets must go through IT Procurement review.
- Check VT Cobblestone for additional software options.
UNIVERSITY SERVICES
There are a very large number of university services that are available to you as an employee; we have highlighted a few helpful resources below. For a more exhaustive list, please visit OneCampus and explore the many different options in that collection. You can also look through 4help.vt.edu in the Service Catalogue for additional resources.
Advanced Research Computing (ARC)
- HPC Infrastructure
- Consulting
- Support
Technology-enhanced Learning and online Strategies (TLOS)
- Consulting
- Professional Development
Library
- Consulting
- Journals
- Studios