Introduction

To test Zoom functionality, and to make sure that your video and audio are working properly, follow these steps:

Step 1 -

  • Open the Zoom app on your desktop.
Zoom Desktop app

Step 2 -

  • To test functionality, click on 'New Meeting.'
Zoom window; 'New Meeting' highlighted

Step 3 -

  • When asked to choose the audio input, select 'Join with Computer Audio.'
Zoom audio conference options window; 'Join with Computer Audio' highlighted

Step 4 -

  • You can test the speakers by clicking the up arrow beside the microphone icon, and selecting: ‘Test speaker and microphones.’
    • You should hear an audio tone. If you don’t, you can select a different audio option from the drop-down menu.
zoom; 'Test Speaker & Microphone' highlighted
zoom; 'Test Speaker & Microphone' highlighted

Step 5 -

  • When you are satisfied with your audio output, close the test.

Step 6 -

  • You can test your camera by clicking the up arrow beside the camera icon.
    • You may use either your laptop’s webcam, or the docking station’s external webcam (if it’s available). The docking station webcam will usually have better video and audio quality.
  • Make sure that when using the video function in Zoom, your webcam’s shutter cover is OPEN (usually located at the top of your laptop display).
Zoom; video options menu
image of laptop webcam, with camera shutter closed
image of laptop webcam shutter being opened